home-service

Service, Repairs, and Design Work

Whether it is a chain repair, ring sizing, watch refurbishment or a one off hand made piece of jewellery, you can be sure that the same high standards and experience apply to all our work.

All our estimates are totally free of charge and without any obligation. If you would like to know more about our repair or custom made service, then please call in store, and we will be happy to discuss your requirements.

Aftersales Service

James Hadley Fine Diamonds offer a comprehensive aftersales service to everyone, whether you purchased the item from us or not. We offer a full repair, alteration and valuation service. Whether it is a simple chain or clasp repair, ring re-sizing, watch batteries, watch service or refurbishment or a one off hand made piece of jewellery, you can be sure that the same high standards and experience apply to all our work.

We can help you to design your own jewellery in order to create a unique piece that is tailored specifically for you.

We offer a full service package for all watches, from quartz watches, up to premium Swiss automatic watches, such as Brietling, Tag Heuer, Rolex and Omega. In addition to servicing, we offer a complete refurbishment service if your watch has seen better days!

It is recommended that you have recent valuations for any expensive jewellery for insurance purposes, therefore we offer a full valuation service for any item of jewellery, including watches, to ensure you are fully covered by your insurance company.

All our estimates are totally free of charge and without any obligation whatsoever. If you would like to know more about our repair or custom made service, then please call, or visit us in store, and we will be happy to discuss your requirements.

Payment Options

As well as all major credit and debit cards we also offer a payment plan for your purchase. By putting a 20% deposit on almost any item (excluding private sale items and watches), and then making monthly or weekly payments at an amount that you feel comfortable with, this very popular service offers a convenient way to spread the cost, with absolutely no interest and no hidden costs. For more details please call in store.